You wouldn’t dream of climbing on board an aircraft if you knew the pilot was going to ignore the pre-flight checklist because she’d ‘done it before’.
Would you allow a surgeon to operate on you or one of your children if he didn’t follow the recommended World Health Authority (WHO) surgical checklist that has saved many many lives in many many countries?
So why do businesses allow certain mission critical jobs in their firm to happen without the pedantic, disciplined, committed approach to checklists that airline pilots and surgeons have?
Pilots and surgeons are some of the brightest and best trained people on our planet. But they use checklists at mission-critical moments in their day-to-day jobs every day. They treat these checklists seriously. They do not pay lip-service to checklists. Why? Because they know they save lives.
Needless risks businesses take every day…
OK so nobody is going to die because you or one of your team ignored a checklist or didn’t take the checklist seriously.
However, you run the risk of losing business or losing your reputation if you miss certain mission critical tasks.
Can you really afford not take checklists deadly seriously?